Subscribe Share Full episode and show notes IAM Technologies , MSSP IAM for MSSPs: The Hidden Risk of Blind Trust – Dustin Sachs – CSP #224 Identity and access management is often sold as a technical problem, but real-world deployments tell a different story. For MSSPs managing access across multiple client environments, IAM becomes a test of trust, accountability, decision fatigue, and human behavior. In this episode of CISO Stories, we explore why access reviews become rubber stamps, why least privilege is harder than it sounds, and how cognitive bias can quietly shape security decisions. We also dig into the uncomfortable question: when organizations outsource IAM, are they outsourcing control — or just the labor? Because in the end, identity is not just about who gets access. It is about who owns the risk when access goes wr... May 11, 2026 Full Segment Notes Identity and access management is often sold as a technical problem, but real-world deployments tell a different story. For MSSPs managing access across multiple client environments, IAM becomes a test of trust, accountability, decision fatigue, and human behavior. In this episode of CISO Stories, we explore why access reviews become rubber stamps, why least privilege is harder than it sounds, and how cognitive bias can quietly shape security decisions. We also dig into the uncomfortable question: when organizations outsource IAM, are they outsourcing control — or just the labor? Because in the end, identity is not just about who gets access. It is about who owns the risk when access goes wrong. Guest Dustin Sachs Chief Technologist and Senior Director of Programs at CyberRisk Collaborative Dr. Dustin Sachs is the Chief Technologist and Sr. Director of Programs at CyberRisk Collaborative. He is a highly accomplished cybersecurity professional with a proven track record in risk management, compliance, incident response, and threat mitigation. He is CISSP-certified and holds a Doctor of Computer Science (DCS) degree in Cybersecurity and Information Assurance. Dr. Sachs has worked in various industries, including public utilities, food distribution, and oil and gas. He is a respected thought leader in the cybersecurity community. Host Jessica Hoffman Show More Stay in the Know, No Smoke and Mirrors – Join Our Newsletter Get expert insights and technical breakdowns straight to your inbox. Join Now Related Segments Data Security Microsoft Copilot Security Risks: How to Fix Data Oversharing with AI Governance – WC #1 Risk Assessments/Management Agents at the Door: Vetting Non-Human Identities in External IAM – Rakesh Soni – CSP #219 AI/ML AI & IAM: Where Security Gets Superhuman (Or Supremely Stuck) – Dor Fledel, Alexander Makarov, Aaron Parecki, Heather Ceylan, Matt Immler, Nitin Raina – ESW #427 Related Content Identity Most security pros say managing identity has become a major challenge Identity Trends for 2026 and Beyond – eBook → MOFU | IAM Trend Identity Vishing attacks on Okta identity systems on the rise You can skip this ad in 5 seconds