- What: A class action lawsuit alleges that WhatsApp's end-to-end encryption is not as secure as claimed.
- Why: The lawsuit claims that WhatsApp users' private data is secretly available.
- Impact: Potential legal and reputational damage for WhatsApp if the allegations are proven true.
It’s not every day that we see mainstream media get excited about encryption apps! For that reason, the past several days have been fascinating, since we’ve been given not one but several unusual stories about the encryption used in WhatsApp. Or more accurately, if you read the story, a pretty wild allegation that the widely-used app lacks encryption . This is a nice departure from our ordinary encryption-app fare on this blog, which mainly deals with people (governments, usually) claiming that WhatsApp is too encrypted.Since there have now been several stories on the topic, and even folks like Elon Musk have gotten into the action, I figured it might be good to write a bit of an explainer about it. Our story begins with a new class action lawsuit filed by the esteemed law firm Quinn Emanuel on behalf of several plaintiffs. The lawsuit notes that WhatsApp claims to use end-to-end encryption to protect al of its users, but alleges that all WhatsApp users’ private data is secretly available through a special terminal on Mark Zuckerberg’s desk. To be a bit more fair, the lawsuit does not say precisely that — but it comes pretty darn close: The complaint isn’t very satisfying, nor does it offer any solid evidence for any of these claims. Nonetheless, the claims have been heavily amplified online by various predictable figures, such as Elon Musk and Pavel Durov , both of whom (coincidentally) operate competing messaging apps. Making things a bit more exciting, Bloomberg reports that US authorities are now investigating Meta , the owner of WhatsApp, based on these same allegations. (How much weight you assign really depends on what you think of the current administration.) If you’re really looking to understand what’s being claimed here, the best way to do it is to read the complaint yourself: you can find it here (PDF). Alternatively, you can save yourself a lot of time and read the next five sentences, which contain pretty much the same amount of factual information: The plaintiffs (users of WhatsApp) have all used WhatsApp for years. Through this entire period, WhatsApp has advertised that it uses end-to-end encryption to protect message content, specifically, through the use of the Signal encryption protocol. According to unspecified “whistleblowers”, since April 2016, WhatsApp (owned by Meta) has been able to read the messages of every single user on its platform, except for some celebrities. Here’s the nut of it: The Internet has mostly divided itself into people who already know these allegations are true, because they don’t trust Meta and of course Meta can read your messages — and a second set of people who also don’t trust Meta but mostly think this is unsupported nonsense. Since I’ve worked on end-to-end encryption for the last 15+ years, and I’ve specifically focused on the kinds of systems that drive apps like WhatsApp, iMessage and Signal, I tend to fall into the latter group. But that doesn’t mean there’s nothing to pay attentionto here. Hence: in this post I’m going to talk a little bit about the specifics of WhatsApp encryption; what an allegation like this would imply (technically); we can verify that things like this are true (or not verify, as the case may be). More generally I’ll try to add some signal to the noise. Full disclosure: back in 2016 I consulted for Facebook (now Meta) for about two weeks, helping them with the rollout of encryption in Facebook Messenger. From time to time I also talk to WhatsApp engineers about new features they’re considering rolling out. I don’t get paid for doing this; they once asked me if I’d consider signing an NDA and I told them I’d rather not. Background: what’s end-to-end encryption, and how does WhatsApp claim to do it? Instant messaging apps are pretty ancient technology. Modern IM messengers date from the 1990s, but the basic ideas go back to the days of time sharing . Only two major things have really changed in messaging apps since the days of AOL Instant Messenger: the scale, and also the security of these systems. In terms of scale, modern messaging apps are unbelievably huge. At the start of the period in the lawsuit, WhatsApp already had more than one billion monthly active users . Today that number sits closer to three billion . This is almost half the planet. In many countries, WhatsApp is more popular than phone calls. The downside of vast scale is that apps like this can also collect data at similarly large scale. Every time you send a message through an app like WhatsApp, you’re sending that data first to a server run by WhatsApp’s parent company, Meta. That server then stores it and eventually delivers it to your intended recipients. Without great care, this can result in enormous amounts of real-time message collection and long-term storage. The risks here are obvious. Even if you trust your provider, that data can potentially be accessed by hackers, state-sponsored attackers, governments, and anyone who can compel or gain access to Meta...